Return Merchandise Policy

Permission for any return merchandise must be secured from our return department. For questions about returning merchandise please use our Feedback Form to submit a request to our Return Department. When submitting feedback, please state the following:

• the order number
• item(s) needing return and
• the reason for return

The return of non-defective merchandise when authorized may incur a 25% re-stocking fee. No packages will be accepted without a Return Authorization Number written on the box.

Returns due to customer error or parts that are no longer needed are not eligible for return past 30 days. Parts which have been opened such as seal kits, electronics, or programmed parts are not eligible for return.  Goods must be returned in the original condition and packing.

Whole goods and equipment such as lifts, welders, and mixers are not eligible for return.