Customer Service Frank

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  • Genie Slab Scissor Lift Serial Number Location

    We are able to help customers determine the correct part number when we have information about the Genie scissor lift serial number.  The location of the serial number has changed over the years.  ...

  • Kubota Engine Serial Number Location

    We are able to help customers determine the correct part number when we have information about the Kubota Engine serial number.  While we can help with most engines, some engines are self service a...

  • Add item to your shopping cart from Express Checkout

    Have you already identified the correct items that you need and just want to place your order quickly? Our express checkout is fast and easy, as long as you have a valid part number.      1.  Add ...

  • Search Database

    Do you need to search an item on our website?  You can search our database using the search box at the top of each page.  (Note: Make sure you search our database) 1.  Type the number into the sear...

  • Add Item to your shopping cart from Search

    Do you need to search an item on our website?  You can search our database using the search box at the top of each page.  (Note: Make sure you search our database) 1.  Type the number into the sear...

  • Our organization is tax exempt—how do we place an order?

    To set up a tax exempt user account you must first create a user login. Once you have completed this step please send us a copy via email of your tax exempt certification. Note: use the email addr...

  • How do I track my order?

    You should have been emailed the tracking information for your order, once it has shipped. Tracking numbers are updated throughout the day and each morning.  You can also log in to your account on...

  • How do I create an account?

    Click the "LOGIN" Button in the top right corner of GCIron.com This link is available on every page of the website, not just the homepage! Creating an account is free. If you have an account, you ...

  • What are your accepted payment methods?

    We accept the following types of payments? Credit Cards American Express Mastercard Visa PayPal Wire Transfer  Company Check

  • Do you ship to Alaska?

    We do ship to Alaska, however, please view the items in your cart to view your shipping costs.  Orders to Alaska can take 1-2 days to process, and will be shipped using UPS or Fedex. Some items tha...